Q1. How long can your hair last?
Our hair is truly virgin cuticle aligned hair and can be maintained for about 2 years if you have proper care.
Q2. How long dose my hair arrive?
If you purchase our stock hair we can ship it to you immediately and our service staff will update the shipping time for you and if you order in bulk wholesale it will take 10-11 days to produce.
Q3: Why doesthe color of the hair products not look exactly the same as the picture or description?
A.Different displays display differently.And each time, the same order number may be slightly different in color. Because our hair is truly natural human hair, without any dyeing process, the hair color can be a little different.
Q4: Can I dye my hair?
A.Only dye in natural colors. According to the hair quality raw material to decide whether you can dye the hair. Please communicate with our service staff in advance. If you want to dye your own hair, we will recommend suitable qualities for you.
Q5: What kind of hair care products should I use?
If you buy stock hair with quality problems, packaging problems, Or receive the wrong product, please inform us as soon as possible, we will immediately replace or refund for you. A: Treat this hair like your own hair. Use high quality shampoo and conditioner regularly.1. Wash your hair with a mild shampoo once or twice a week. Apply the shampoo down from the scalp to the tip. Try to avoid touching the sewing part. Massage the hair with a circular motion. Do not use scalp-proof shampoo and oil-free shampoo and should be soaked in warm water. Add some nutritional conditioner to the water and soak in the water for about 5 minutes.
Q6: Our refund policy:
If you buy customized products, the store does not accept the return, before purchase, please check the details with the customer service, confirm that the products are not used, and end the package back according to the address provided by the customer service. We will refund you immediately.