Q1:Are you factory or trading company?
A1: We are a company integrating industry and trade and do sensual underwear business for more than 15 years in Shenzhen .We offer OEM,ODM service and stocks wholesale.
Q2:Can I have my logo or private label to be sewn or printed on the products and customize our packages?
A2: Sure, please kindly remember to share your logo & customization details in PDF/AI/PSD files/clear pictures.
Q3:How can I get your price list?
A3: Please kindly provide us details:
* Preferringmodels style
* Item number, size, color
* Email address
Then we will email you price list.
Q4:How can I get the samples?
A4: Free samples are available, the freight cost should be paid by your side . For customized samples, the sample cost will be returned after you place a bulk order.
Q5: Lead time?
A5: The shipping time is about 5-10 working days by air, 17-28 working days by fast sea shipping. (Specific timeliness needs refer to real-time information)
Q6:How could I place an order?
A6:
For stock orders ,you just need to choose the colors, sizes and quantities on each styles and order directly online, it is workable.
For OEM & ODM orders ,please send your order details here, then we will send you the proforma invoice for confirmation.
Q7:How about the payment terms?
A7: Support T/T, Trade assurance, Paypal, West Union, Visa Card.
Q8:How about your delivery time?
A8:
For stock orders, we could delivery it in about 3-5 working days.
For OEM & ODM orders, we could finish samples in about one week, and the bulk order producing time is about 15-20 working days.
Q9:More questions?
A9:Please feel free to contact with us by Chovm chat online(24hrs) or by email .